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September 28, 2012
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update! i figured out the problem! DA stopped accepting TIF files for print images and didn't tell anyone. :XD:

what is up with the print submission pop-up today? i hit "add file" and it uploads the file but then i'm unable to select the file to use, it's greyed out and unselectable. is anyone else having this problem?? New York Comic Con is only a couple weeks away and i need these new prints!! :(

does this go along with no longer being able to put ampersands/&'s in your journal titles anymore? is DA removing conveniences one by one? :XD:
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:iconhell-is-a-56:
That TIF thing was on a need-to-know basis, man, DUH. :D

Glad you figured it out.
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:iconalanralph:
AlanRalph Sep 29, 2012  Professional General Artist
Not a new development - I had the same thing happen to me the last few times I'm added new prints, just over a month ago. :hmm:
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:iconmooncalfe:
i figured it out!! they stopped accepting TIF files but didn't tell anyone. :|
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:iconalanralph:
AlanRalph Sep 30, 2012  Professional General Artist
I've been using JPEG files with minimal compression. Twice I've had to re-upload the print file after it disappeared from the selector. :?
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:iconbenthic:
benthic Sep 28, 2012  Hobbyist General Artist
The only thing I can think of immediately is that maybe the image dimensions are not to their liking. Increase ppi and try again?
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:iconmooncalfe:
i thought maybe that was it but it's doing it with the same types of images i always use, same ppi/dpi, same sort of dimensions, same file type. :hmm: it even does it with images i've previously uploaded, it doesn't like those anymore either. maybe it's a glitch and it'll fix itself in a day or two...
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